{
  "metadata": {
    "case_type": "synthetic teaching case / 纯教学构造",
    "organization": "青禾医院（虚构）",
    "contains_real_personal_or_medical_information": false,
    "note": "For learning and hypothesis formation only. Not evidence of real-world outcomes. / 仅用于学习与建立假设，不代表真实业务结果。"
  },
  "records": [
    {
      "id": "F-001",
      "ward": "A",
      "due_hours": 24,
      "language": "zh",
      "contact_consent": true,
      "contact_verified": true,
      "plan": "complete",
      "status": "queued",
      "escalation": "none"
    },
    {
      "id": "F-002",
      "ward": "B",
      "due_hours": 4,
      "language": "zh",
      "contact_consent": true,
      "contact_verified": true,
      "plan": "missing",
      "status": "blocked",
      "escalation": "nurse"
    },
    {
      "id": "F-003",
      "ward": "C",
      "due_hours": 48,
      "language": "en",
      "contact_consent": true,
      "contact_verified": true,
      "plan": "complete",
      "status": "queued",
      "escalation": "language_support"
    },
    {
      "id": "F-004",
      "ward": "A",
      "due_hours": 24,
      "language": "zh",
      "contact_consent": false,
      "contact_verified": true,
      "plan": "complete",
      "status": "do_not_contact",
      "escalation": "none"
    },
    {
      "id": "F-005",
      "ward": "D",
      "due_hours": 12,
      "language": "zh",
      "contact_consent": true,
      "contact_verified": false,
      "plan": "complete",
      "status": "blocked",
      "escalation": "verify_contact"
    },
    {
      "id": "F-006",
      "ward": "B",
      "due_hours": 4,
      "language": "zh",
      "contact_consent": true,
      "contact_verified": true,
      "plan": "complete",
      "status": "urgent_queue",
      "escalation": "nurse"
    },
    {
      "id": "F-007",
      "ward": "C",
      "due_hours": 72,
      "language": "zh",
      "contact_consent": true,
      "contact_verified": true,
      "plan": "complete",
      "status": "queued",
      "escalation": "none"
    },
    {
      "id": "F-008",
      "ward": "A",
      "due_hours": 24,
      "language": "yue",
      "contact_consent": true,
      "contact_verified": true,
      "plan": "complete",
      "status": "queued",
      "escalation": "language_support"
    },
    {
      "id": "F-009",
      "ward": "D",
      "due_hours": 12,
      "language": "zh",
      "contact_consent": true,
      "contact_verified": true,
      "plan": "missing",
      "status": "blocked",
      "escalation": "ward_clerk"
    },
    {
      "id": "F-010",
      "ward": "B",
      "due_hours": 24,
      "language": "zh",
      "contact_consent": true,
      "contact_verified": true,
      "plan": "complete",
      "status": "queued",
      "escalation": "none"
    },
    {
      "id": "F-011",
      "ward": "C",
      "due_hours": 48,
      "language": "zh",
      "contact_consent": false,
      "contact_verified": false,
      "plan": "complete",
      "status": "do_not_contact",
      "escalation": "none"
    },
    {
      "id": "F-012",
      "ward": "A",
      "due_hours": 4,
      "language": "en",
      "contact_consent": true,
      "contact_verified": true,
      "plan": "complete",
      "status": "urgent_queue",
      "escalation": "nurse_and_language"
    },
    {
      "id": "F-013",
      "ward": "D",
      "due_hours": 24,
      "language": "zh",
      "contact_consent": true,
      "contact_verified": true,
      "plan": "complete",
      "status": "queued",
      "escalation": "none"
    },
    {
      "id": "F-014",
      "ward": "B",
      "due_hours": 12,
      "language": "zh",
      "contact_consent": true,
      "contact_verified": false,
      "plan": "missing",
      "status": "blocked",
      "escalation": "verify_and_plan"
    },
    {
      "id": "F-015",
      "ward": "C",
      "due_hours": 72,
      "language": "en",
      "contact_consent": true,
      "contact_verified": true,
      "plan": "complete",
      "status": "queued",
      "escalation": "language_support"
    },
    {
      "id": "F-016",
      "ward": "A",
      "due_hours": 24,
      "language": "zh",
      "contact_consent": true,
      "contact_verified": true,
      "plan": "complete",
      "status": "queued",
      "escalation": "none"
    },
    {
      "id": "F-017",
      "ward": "D",
      "due_hours": 4,
      "language": "zh",
      "contact_consent": true,
      "contact_verified": true,
      "plan": "missing",
      "status": "blocked",
      "escalation": "nurse"
    },
    {
      "id": "F-018",
      "ward": "B",
      "due_hours": 48,
      "language": "yue",
      "contact_consent": true,
      "contact_verified": true,
      "plan": "complete",
      "status": "queued",
      "escalation": "language_support"
    }
  ]
}