# Difficult conversations and trust repair

During scope disputes, incidents or damage to trust.

## Agreed facts and sources

[Add known information or your judgment. Mark unknowns for follow-up and explain when a field does not apply.]

## Disagreement and each party’s concerns

[Add known information or your judgment. Mark unknowns for follow-up and explain when a field does not apply.]

## Known impact and open questions

[Add known information or your judgment. Mark unknowns for follow-up and explain when a field does not apply.]

## Protective action already taken

[Add known information or your judgment. Mark unknowns for follow-up and explain when a field does not apply.]

## Distinct options and their trade-offs

[Add known information or your judgment. Mark unknowns for follow-up and explain when a field does not apply.]

## People to inform and updates already shared

[Add known information or your judgment. Mark unknowns for follow-up and explain when a field does not apply.]

## Owners, deadlines and next update time

[Add known information or your judgment. Mark unknowns for follow-up and explain when a field does not apply.]

## Repair actions and how to check results

[Add known information or your judgment. Mark unknowns for follow-up and explain when a field does not apply.]

## Check your work

Keep facts consistent across audiences, make commitments checkable and disclose bad news.

© 2026 FDE01. For personal study; team use and redistribution require written permission.