LEARNING MATERIALS / CASE STUDIES
Case studies and datasets
Choose a familiar setting: read the customer’s problem, explore the data and charts, then try proposing a solution. All organizations, events and data were created for practice. They are not real customer records or industry evidence.
Beichen · Equipment service
Locate delays before deciding where AI could help.
Anhe · Insurance claims
Practice claim routing while preserving human decisions and appeals.
Yuanfan · Cross-border retail
Check policy versions and personal data as well as language.
Qinghe · Discharge follow-up
Practice administrative follow-up and identify when to hand off to a professional.
Check what the system is and is not allowed to do in each case. These practice records must not be used for real settlement, clinical, safety or individual performance decisions.