Chapter guide
The course uses Echo for business discovery and Delta for engineering delivery. One asks whether the problem is worth solving and whether the organization can change; the other asks whether the solution will work in real systems. These Palantir labels are not a universal division of work. Engineering roles generally also require production coding skills.
Share four kinds of information: field findings, technical constraints, solution options and interpretation of pilot results. Ask the recipient to explain the facts, decisions and open questions in their own words to check understanding.
When a customer says, “Just decide for us,” confirm the actual authority being granted. Take options, costs, consequences and review conditions to an authorized customer owner. If you handle both discovery and engineering, check each perspective separately.
Discussion question
Are you recommending an option, or committing on behalf of someone you cannot represent?
Related exercise
Follow the related lesson below and try its exercise. Use the linked template to record your judgment, evidence and open questions, then revise with the checklist. With a partner, check which parts of each other’s work need clarification.